/* Ventana de llamada de Vida Sana Live (ver ventana.js). */
.vsv [hidden], .vsa [hidden] { display: none !important; }
.vsv {
    --vsv-verde: #0E9F7E;
    --vsv-verde-osc: #0A7A61;
    --vsv-tinta: #10243A;
    --vsv-suave: #5C6F80;
    --vsv-linea: #DCE8E4;
    width: 100%; max-width: 440px; margin: 0 auto;
    background: linear-gradient(180deg, #E6F6F0 0%, #F7FBFA 45%, #FFFFFF 100%);
    color: var(--vsv-tinta);
    border-radius: 26px; padding: 16px 18px 12px;
    display: flex; flex-direction: column; gap: 12px;
    box-shadow: 0 18px 40px rgba(10, 37, 64, .14);
    font-size: 14px; line-height: 1.45;
}
.vsv-top { display: flex; justify-content: space-between; align-items: center; font-size: 11px; font-weight: 700; letter-spacing: .08em; color: var(--vsv-verde-osc); font-variant-numeric: tabular-nums; }
.vsv-en-vivo { display: inline-flex; align-items: center; gap: 7px; }
.vsv-punto { width: 8px; height: 8px; border-radius: 50%; background: #A7B4BD; }
.vsv-en-llamada .vsv-punto { background: #E5484D; box-shadow: 0 0 0 3px rgba(229, 72, 77, .2); animation: vsv-late 1.4s infinite; }
.vsv-crono { color: var(--vsv-suave); }

.vsv-avatar { display: flex; justify-content: center; padding-top: 4px; flex: none; }
.vsv-cuerpo { display: flex; flex-direction: column; gap: 12px; min-height: 0; overflow-y: auto; overscroll-behavior: contain; }
/* Los bloques no se encogen: si no caben (teléfono), el cuerpo se desplaza.
   Antes los subtítulos se aplastaban a su min-height y el texto de bienvenida
   quedaba montado sobre las preguntas sugeridas. */
.vsv-cuerpo > * { flex-shrink: 0; }
.vsv-top, .vsv-controles, .vsv-aviso { flex: none; }

.vsv-subs { display: flex; flex-direction: column; gap: 8px; min-height: 20px; }
.vsv-burbuja { max-width: 88%; padding: 9px 12px; border-radius: 16px; display: flex; flex-direction: column; gap: 2px; }
.vsv-burbuja b { font-size: 10px; letter-spacing: .08em; text-transform: uppercase; color: var(--vsv-suave); }
.vsv-burbuja span { max-height: 6.2em; overflow-y: auto; }
.vsv-burbuja-bot { align-self: flex-start; background: #FFFFFF; border: 1px solid var(--vsv-linea); border-bottom-left-radius: 4px; }
.vsv-burbuja-cliente { align-self: flex-end; background: #D6F2E7; border-bottom-right-radius: 4px; }
.vsv-cargando { display: flex; align-items: center; gap: 4px; color: var(--vsv-suave); font-size: 13px; }
.vsv-cargando[hidden] { display: none; }
.vsv-cargando i { width: 7px; height: 7px; border-radius: 50%; background: var(--vsv-tinta, #0E7C66); opacity: .35;
    animation: vsv-punto 1.1s infinite ease-in-out; }
.vsv-cargando i:nth-child(2) { animation-delay: .18s; }
.vsv-cargando i:nth-child(3) { animation-delay: .36s; }
.vsv-cargando span { margin-left: 6px; }
@keyframes vsv-punto { 0%, 80%, 100% { opacity: .25; transform: translateY(0); } 40% { opacity: 1; transform: translateY(-4px); } }
@media (prefers-reduced-motion: reduce) { .vsv-cargando i { animation: none; opacity: .6; } }
.vsv-ctl.vsv-mic-espera { opacity: .45; }
.vsv-marca { display: flex; align-items: center; gap: 4px; margin-top: 4px; font-size: 12px; color: #0B6B55; }
.vsv-marca[hidden] { display: none; }
.vsv-marca span { margin-left: 4px; }
.vsv-marca-transcribiendo i { width: 6px; height: 6px; border-radius: 50%; background: #0E9F7E; opacity: .35;
    animation: vsv-punto 1.1s infinite ease-in-out; }
.vsv-marca-transcribiendo i:nth-child(2) { animation-delay: .18s; }
.vsv-marca-transcribiendo i:nth-child(3) { animation-delay: .36s; }
.vsv-marca-cerrando b { position: relative; width: 46px; height: 4px; border-radius: 2px; background: #B8E6D6; overflow: hidden; }
.vsv-marca-cerrando b::after { content: ''; position: absolute; inset: 0; width: 40%; border-radius: 2px; background: #0E9F7E;
    animation: vsv-barra 1s infinite ease-in-out; }
@keyframes vsv-barra { 0% { transform: translateX(-100%); } 100% { transform: translateX(250%); } }
.vsv-marca-entendido { font-weight: 600; }
.vsv-marca-entendido i { display: inline-flex; align-items: center; justify-content: center; width: 16px; height: 16px;
    border-radius: 50%; background: #0E9F7E; color: #FFFFFF; font-size: 9px; animation: vsv-pop .35s ease-out; }
@keyframes vsv-pop { 0% { transform: scale(0); } 70% { transform: scale(1.25); } 100% { transform: scale(1); } }
@media (prefers-reduced-motion: reduce) {
    .vsv-marca-transcribiendo i, .vsv-marca-cerrando b::after, .vsv-marca-entendido i { animation: none; opacity: 1; }
}

.vsv-alerta { background: #FFF3DC; color: #7A4C0C; border-radius: 10px; padding: 8px 12px; font-size: 13px; }
.vsv-sugerencias { display: flex; flex-direction: column; gap: 6px; }
.vsv-sug-titulo { font-size: 12px; font-weight: 700; color: var(--vsv-suave); }
.vsv-chips { display: flex; flex-wrap: wrap; gap: 6px; }
.vsv-chip { border: 0; background: #FFFFFF; color: var(--vsv-verde-osc); font-weight: 600; font-size: 13px; padding: 6px 12px; border-radius: 99px; box-shadow: 0 1px 4px rgba(10, 37, 64, .1); cursor: pointer; text-align: left; }
.vsv-chip:disabled, .vsv-ctl:disabled { opacity: .45; cursor: not-allowed; }
.vsv-chips-espera .vsv-chip { box-shadow: none; }
.vsv-chip:not(:disabled):hover, .vsv-chip:focus-visible { background: var(--vsv-verde); color: #FFFFFF; outline: none; }

.vsv-tarjetas { display: flex; flex-direction: column; gap: 8px; }
.vsv-tarjeta { background: #FFFFFF; border: 1px solid var(--vsv-linea); border-radius: 14px; padding: 10px 12px; animation: vsv-entra .25s ease-out; max-height: 300px; overflow-y: auto; overscroll-behavior: contain; overflow-wrap: anywhere; }
.vsv-prestador { padding: 7px 0; border-top: 1px solid var(--vsv-linea); }
.vsv-prestador:first-of-type { border-top: 0; }
.vsv-prestador-cab { display: flex; justify-content: space-between; align-items: baseline; gap: 8px; }
.vsv-prestador-cab b { font-size: 13px; }
.vsv-prestador-dato { font-size: 13px; font-weight: 600; color: var(--vsv-verde-osc); font-variant-numeric: tabular-nums; }
.vsv-insignia { flex: none; font-size: 11px; background: #E6F6F0; color: var(--vsv-verde-osc); border-radius: 99px; padding: 1px 8px; white-space: nowrap; }
.vsv-farmacias { display: flex; flex-wrap: wrap; gap: 5px; margin-top: 6px; }
.vsv-faq { font-size: 13px; padding: 6px 0; border-top: 1px solid var(--vsv-linea); }
.vsv-faq b { display: block; }
.vsv-nota { font-size: 12px; color: var(--vsv-tinta); padding: 5px 0; border-top: 1px solid var(--vsv-linea); }
.vsv-eleccion { background: #FFFFFF; border: 1px solid var(--vsv-linea); border-radius: 14px; padding: 12px 14px; display: flex; flex-direction: column; gap: 6px; animation: vsv-entra .25s ease-out; }
.vsv-eleccion-botones { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 4px; }
.vsv-t-titulo { font-weight: 700; font-size: 15px; }
.vsv-t-sub { color: var(--vsv-suave); font-size: 12px; }
.vsv-t-cat { font-size: 12px; font-weight: 700; margin-top: 6px; }
.vsv-t-lista { margin: 2px 0 0; padding-left: 16px; font-size: 12px; }
.vsv-t-fila { display: flex; justify-content: space-between; gap: 8px; padding: 4px 0; border-top: 1px solid var(--vsv-linea); font-size: 13px; }
.vsv-t-fila:first-of-type { border-top: 0; }
.vsv-t-contacto { font-weight: 600; }
.vsv-datos { display: grid; grid-template-columns: repeat(auto-fit, minmax(92px, 1fr)); gap: 6px; margin-top: 8px; }
.vsv-dato { background: #F2F8F6; border-radius: 10px; padding: 6px 8px; }
.vsv-dato b { display: block; font-size: 14px; font-variant-numeric: tabular-nums; overflow-wrap: anywhere; }
.vsv-t-mas { margin-top: 6px; }
.vsv-t-mas summary { cursor: pointer; color: var(--vsv-verde-osc); font-weight: 700; font-size: 13px; }
.vsv-dato span { font-size: 11px; color: var(--vsv-suave); }
.vsv-dato-destacado { background: #FFF3DC; }
.vsv-contando { color: #0A7A61; }

.vsv-texto { display: flex; gap: 8px; }
.vsv-texto input { flex: 1; min-width: 0; border: 1px solid var(--vsv-linea); border-radius: 10px; padding: 7px 10px; }

.vsv-controles { display: flex; justify-content: center; align-items: center; gap: 12px; padding-top: 2px; }
.vsv-hablar { display: inline-flex; align-items: center; gap: 10px; border: 0; border-radius: 99px; padding: 16px 34px; background: var(--vsv-verde); color: #FFFFFF; font-weight: 800; font-size: 19px; cursor: pointer; box-shadow: 0 8px 20px rgba(14, 159, 126, .25); }
.vsv-hablar:hover { background: var(--vsv-verde-osc); }
.vsv-ctl { width: 48px; height: 48px; border-radius: 50%; border: 0; background: #FFFFFF; color: var(--vsv-tinta); font-size: 17px; cursor: pointer; box-shadow: 0 2px 8px rgba(10, 37, 64, .12); }
.vsv-ctl.vsv-activo { background: var(--vsv-tinta); color: #FFFFFF; }
.vsv-enviar { display: inline-flex; align-items: center; gap: 7px; height: 48px; padding: 0 18px; border: 0; border-radius: 99px; background: #E6F6F0; color: #0A7A61; font-weight: 800; font-size: 15px; cursor: pointer; transition: background .2s, color .2s, box-shadow .2s; }
.vsv-enviar-listo { background: var(--vsv-verde); color: #FFFFFF; box-shadow: 0 6px 16px rgba(14, 159, 126, .3); }
.vsv-enviar:disabled { opacity: .45; cursor: not-allowed; }
.vsv-ctl-colgar { background: #FDECEE; color: #C23347; box-shadow: none; }
.vsv-ctl-colgar:hover { background: #F9D6DB; }
.vsv-hablar:focus-visible, .vsv-ctl:focus-visible { outline: 3px solid rgba(14, 159, 126, .5); outline-offset: 2px; }
.vsv-aviso { font-size: 11px; text-align: center; color: var(--vsv-suave); }

@media (max-width: 400px) {
    .vsv { padding: 12px 12px 10px; border-radius: 20px; }
    .vsv-controles { gap: 8px; }
    .vsv-ctl { width: 44px; height: 44px; }
    .vsv-enviar { height: 44px; padding: 0 14px; }
}
@keyframes vsv-entra { from { opacity: 0; transform: translateY(6px); } to { opacity: 1; transform: none; } }
@keyframes vsv-late { 0%, 100% { opacity: 1; } 50% { opacity: .45; } }
@media (prefers-reduced-motion: reduce) { .vsv * { animation: none !important; transition: none !important; } }